Hotel Gyokusen
8,2/10 Excellent - Based on 440 reviews
Quiet and peaceful, the grounds of Hotel Gyokusen, a ryokan in Matsue, stretch out in a natural setting where traditional gardens and hot spring baths invite serenity. The elegantly Japanese atmosphere blends with subtle modernity, offering various amenities such as massage chairs and an outdoor hot spring bath, promising enveloping well-being. Travelers find a deep connection with the zen essence that characterizes the region.
In this peaceful universe, the rooms reflect a harmonious blend of tradition and comfort. Whether in a Japanese-style room with tatami mats or a Western-style room with modern beds, each space is designed to promote rest. Some offer breathtaking views of the mountains or carefully landscaped gardens, while large family suites feature spacious tatami mats and lounges perfect for sharing moments.
A culinary journey completes this experience, with dishes prepared at the establishment’s restaurant blending Japanese, Chinese, and European flavors. For local immersion, nearby restaurants such as the authentic “Isshiki-an” extend this gastronomic discovery. Whether at the heart of the ryokan or in the surrounding area, each meal celebrates the richness of Matsue’s culinary traditions.
Japanese Authenticity Evaluation
6/10 A subtle blend of modern and traditional elements, this ryokan offers rooms with tatami mats and futons, but also includes contemporary touches. The culinary experience seems to lack an authentic kaiseki. The baths are present but do not have striking traditional onsen characteristics. Pleasant ambiance but slightly Westernized.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
24-hour reception
Wi-Fi connection
Parking
Air conditioning
Disabled access
Customer Reviews: What They Liked
Customers particularly appreciated the beauty of the garden and the large indoor spaces of the ryokan, as well as the overall soothing atmosphere.
The kindness and efficiency of the staff were regularly highlighted, especially their concern for welcoming and assisting visitors throughout their stay.
The onsen is a major asset according to reviews, offering a pleasant experience with indoor and outdoor facilities accessible from early morning.
The meals, especially the buffet breakfast, impressed customers with their quality and the diversity of dishes offered, blending Japanese and Western cuisines.
The shuttle services to the JR station and the opportunity to walk along a beautiful river path were positively noted by visitors.
Can I use the onsen during my stay?
Yes, Hotel Gyokusen has a hot spring bath (onsen) that you can use during your stay. It’s a great opportunity to relax.
What are the check-in and check-out times?
You can check in between 15:00 and 19:00. Check-out must be done between 07:00 and 10:00.
What languages does the staff speak?
The staff speaks Japanese. We recommend using a translation app if you do not speak Japanese, although the staff is accustomed to welcoming international travelers.
Are there any special rules or restrictions?
Hotel Gyokusen is a non-smoking establishment and does not accept pets. Please respect these rules during your stay.
What wellness services are available?
We offer various massages, a sauna, a public bath, and a massage chair for your comfort and relaxation.
What dining options are available?
The hotel has an on-site restaurant where an Asian breakfast is served every morning. Children’s menus and special diet menus are available upon request.
Is parking available on-site?
Yes, free private parking is available on-site without prior reservation. There is also a charging station for electric vehicles.
What activities or tourist attractions are nearby?
The Shimane Art Museum, Matsue Castle, and the former residence of Lafcadio Hearn are located nearby for enriching cultural visits. Lake Shinji is ideal for a scenic walk.
Are pets allowed on the premises?
No, unfortunately, pets are not allowed on the premises.
What types of cultural activities are offered?
The hotel offers concerts and shows, as well as evening entertainment and karaoke for a cultural and entertaining experience.
What transportation options are available?
We offer a free shuttle service. Matsue Station is 8 km away, and Izumo Airport is 18 km away for your travels.
Do you offer services for families?
Yes, we have family rooms, board games/puzzles, and facilities adapted for disabled guests to ensure a comfortable stay for families.
