Zao Plaza Hotel
8,0/10 Excellent - Based on 137 reviews
A true haven of peace nestled in the heart of nature, this ryokan in Zao Onsen combines Japanese tradition with modern comfort. Its serene setting invites relaxation through indoor and outdoor hot springs, offering a soothing view of the mountains. Additional wellness services, such as massage chairs, and easy access to ski slopes complete an unforgettable experience.
An epitome of Japanese elegance, the spacious rooms are equipped with traditional tatami mats and futons, combining simplicity and refinement. Some offer breathtaking views of the surrounding landscapes, capturing the changing beauty of the seasons.
An on-site restaurant offers typical Japanese cuisine, with carefully prepared seasonal dishes, such as beef shabushabu. Nearby, several dining options allow you to discover other local flavors for a rewarding culinary getaway.
Evaluation of Japanese Authenticity
7/10 Relaxing view and natural setting enrich an overall successful experience. The spaces retain traditional accents with a few modern touches. A remarkable onsen enhances the stay while the local gastronomy, although well-crafted, lacks truly refined brilliance.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Refrigerator
Wi-Fi Connection
Parking
Customer Reviews: What They Liked
Guests appreciate the ryokan’s convenient location, very close to the ski slopes, allowing easy access to winter activities and equipment rental shops.
The staff is often described as friendly and helpful, with special mention of their assistance with local transportation and useful tips for exploring the area.
The hot spring baths, open 24/7, are highly appreciated, offering both relaxation and comfort without ever being crowded, including a pleasant outdoor bath.
The quality and variety of the food are frequently highlighted, notably for its luxurious and delicious breakfast as well as its dinner options, such as sukiyaki on request.
The rooms are praised for their comfort, Japanese style, and charm, as well as for the magnificent views they offer of the city and surrounding mountains.
What are the check-in and check-out times at Zao Plaza Hotel?
Check-in is between 3:00 PM and 7:00 PM, and check-out must be completed before 10:00 AM. Please indicate your arrival time in advance.
Does Zao Plaza Hotel have onsen baths?
Yes, the hotel has indoor and outdoor hot springs where you can relax. These baths use naturally hot water from local thermal springs.
What languages are spoken at Zao Plaza Hotel?
The hotel staff speaks Japanese. We recommend using a translation app if you do not speak Japanese.
What wellness services are available?
Zao Plaza Hotel offers various wellness services, including a public bath, an outdoor bath, and massages for an additional fee. Massage chairs are also available for relaxation.
What type of dining is offered on-site?
The on-site restaurant, Wing, serves a Japanese dinner consisting of seasonal dishes, and also offers a Japanese breakfast. Specialties include beef shabushabu hot pot.
Does Zao Plaza Hotel have parking?
Yes, free private parking is available on-site for guests. It is not necessary to reserve a parking space in advance.
What tourist attractions are near Zao Plaza Hotel?
The hotel is ideally located a one-minute walk from Uwanodai Ski Area, and close to the Zao Ropeway and Lake Okama. Hiking and skiing are also possible in the area.
Are pets allowed on the premises?
No, pets are not allowed at Zao Plaza Hotel.
What cultural activities can be practiced around the hotel?
In addition to outdoor activities, you can explore traditional Japanese culture by visiting local temples or participating in cultural events in the Yamagata region.
How to access Zao Plaza Hotel by public transport?
The hotel is accessible via Kaminoyama-Onsen Station located 16 km away and Yamagata Station 17 km away. A free shuttle is provided from the Zao Onsen bus terminal, an 8-minute walk from the hotel.
What are the establishment’s rules regarding children?
All children are welcome. Children over 6 years old will be charged at the adult rate. Note that no extra beds or cribs are available.
Is Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available throughout the establishment for all guests.
