Zao Shiki no Hotel
8,8/10 Excellent - Based on 292 reviews
An oasis of serenity nestled in the heart of Zao Onsen, the ryokan at Zao Onsen Zao Shiki no Hotel elevates the art of Japanese hospitality with its elegant blend of modernity and tradition. Every corner of the establishment reflects a warm atmosphere, enhanced by the soft light that bathes its onsen baths, indoor or outdoor. The view of the surrounding mountains creates an exceptional setting for relaxation, while the wellness facilities—saunas, massages, and foot baths in hot water—offer a perfect refuge for the body and soul.
Intimate and perfectly designed, the rooms embody a balance between classic Japanese design and modern comfort. Some feature tatami floors and futons, immersing guests in an authentic and soothing atmosphere, while others reveal a more contemporary approach with beds and carpets. At every moment, attention to detail is felt, from plush slippers to immaculate sheets, to the invigorating touch of steaming green tea in delicate porcelain.
The culinary appeal of Zao Shiki no Hotel is not left behind: the restaurant Yama no Uta offers a Japanese gastronomic experience, where refinement and local flavors come together to delight the taste buds. Every morning, the breakfast buffet invites you to savor a variety of dishes in a friendly and bright atmosphere. For a gourmet getaway or an evening drink, charming surrounding restaurants and cafes complete this memorable sensory experience.
Japanese Authenticity Evaluation
6/10 An elegant blend of modern and traditional elements is discovered, although contemporary influence is present. The baths offer a true Japanese ambiance, although some spaces lack authenticity. The cuisine seems varied and well-crafted, but a bit too international. The rooms combine comfort and classic style.
Highlights of the Ryokan
Thermal bath/onsen
Outdoor bath
Public bath
Massages
Sauna
Tatami
Refrigerator
Wi-Fi Connection
Parking
Air conditioning
Restaurant
Customer reviews: what they liked
The location is very convenient, close to the cable car station and well served by a free shuttle to/from Yamagata station, while offering a beautiful view in winter.
The rooms are spacious, clean, comfortable, and well equipped, with massage chairs and a warm atmosphere thanks to recent renovations.
The staff is very helpful, polite, English-speaking, and does everything possible to meet the needs of guests, especially in the restaurant service.
The meals, at breakfast and dinner, are varied, delicious, and carefully prepared, with great attention to detail for the guests.
The onsen facilities, indoor and outdoor, are highly appreciated for their comfort and relaxing ambiance, especially in winter.
Does the ryokan have an onsen? If so, what are the access conditions?
The ryokan Zao Shiki no Hotel offers indoor and outdoor thermal baths. However, the outdoor baths “Shirakaba-no-yu” are closed during winter due to snow accumulation (from late December to late February). The indoor baths and “Hanareyu Hyakuhappo” baths remain accessible year-round. The baths are shared and accessible according to a specific schedule, to be respected on site.
What are the check-in and check-out times?
Check-in at the ryokan is between 2:00 PM and 7:00 PM, and check-out must be done between 7:00 AM and 10:00 AM. Please respect these hours to ensure a smooth experience for all guests.
What languages are spoken at the ryokan?
The staff at Zao Shiki no Hotel speaks Japanese. If you do not speak this language, it is advisable to bring a digital translator or use a translation app.
What rules should be followed?
The ryokan is non-smoking, and pets are not allowed. Guests must be at least 18 years old to check in. Additionally, no baby cribs or extra beds are available.
What wellness options are offered?
The ryokan offers thermal baths, a sauna room, and massages available for an additional fee. These services contribute to an exceptional traditional Japanese relaxation experience.
How is dining on-site conducted?
The ryokan’s “Yama no Uta” restaurant offers Japanese dishes and a breakfast buffet. The menu highlights local ingredients to provide a typical and refined culinary experience.
Is parking available on site?
Yes, free private parking is available on site for guests. No prior reservation is necessary.
What activities or tourist attractions are nearby?
The ryokan is located a one-minute walk from Zao Onsen ski resort and 200 m from Zao Ropeway. You can also visit the Yamagata wild plant garden 15 minutes by car or the Okama crater 90 minutes by road.
Can you stay with pets?
Unfortunately, pets are not allowed in the establishment.
Does the ryokan offer cultural activities?
The ryokan offers an authentic experience including accommodation in traditional rooms with tatami and futon. Bathing in the onsen and wearing yukata provide a glimpse into Japanese traditions.
What transportation options are available to get to the ryokan?
The ryokan is a 5-minute walk from Zao Ropeway station, a 40-minute drive from JR Yamagata station, and about 35 km from Yamagata airport. A shuttle service is also available upon request.
Is there Wi-Fi at the ryokan?
Yes, free Wi-Fi is available in the common areas to stay connected during your stay.
